-Estimates are always free.
-To secure project dates, we require a 40% deposit up front. Customers have 3 business days after paying the deposit to cancel for a full refund.
-If we need to cancel a project for reasons outside our control, we will happily issue a refund on the deposit paid.
-If a customer cancels a project after the 3 business day window, they will forfeit their deposit, at our discretion. If a customer cancels a project less than 7 days out, they will forfeit their deposit and incur an inconvenience fee of 20% on the deposit, at our discretion and depending upon the extenuating circumstances.
-Outdoor projects are weather dependent. If we are unable to complete the project due to weather factors beyond our ability to change, the work will be rescheduled within a reasonable amount of time.
-If a customer needs to reschedule a project, they will incur an inconvenience fee of 20% on the deposit paid, at our discretion.
-If a customer needs to modify their honey dos, we can make adjustments to the project, within reason.
-We accept cash, check or card as a form of payment. Any bad checks will incur a $35 inconvenience fee. Online payments will incur a 3% processing fee.
-Customers are responsible for the cost of materials. If you'd like us to do the shopping, we require the projected cost of materials at the time of the deposit.
-Final payment is due at project completion.
-Customers are given an opportunity for a final walkthrough at the completion of the agreed upon contract.
-The homeowner must be present at the start of the project and for the final walk through.
We appreciate your cooperation!
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